- The issue was discovered on January 25, 2026, after players expressed concerns about item display.
- The management said that the players were not properly informed about the improvements at that time.
- Accounts receiving cash refunds will be restricted to prevent abuse of the compensation program.
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Nexon has released an investor update outlining the financial and operational fallout from a coding error in MapleStory: Idle RPG.
The South Korean developer discovered on January 25, 2026 that a coding issue had led to incorrect use of probability/statistical values for some paid items.
Management later admitted that the issue was not properly disclosed to players after it was fixed. Following player complaints about item display, Nexon acknowledged the error and announced disciplinary action and internal process improvements.
The company has taken steps towards restoring player confidence by offering compensation or full refunds worldwide for all in-game purchases made from November 6, 2025 to January 28, 2026. Players who opt for a cash refund will have their accounts banned from further participation to prevent abuse.
strong start
The free-to-play mobile title launched globally on November 6, 2025 and quickly became the highest-grossing game in markets including Korea, Taiwan, and Singapore, while also performing strongly in North America.
Nexen said it is still reviewing the financial impact of the refunds on its consolidated results.
While the impact in fiscal 2025 is expected to be greater than in fiscal 2026, the company said it does not currently plan to revise its full-year 2025 outlook under Tokyo Stock Exchange disclosure standards.